DRIVING TRANSFORMATION

In the context of our transformation agenda, diversity refers to the different races, genders, disability statuses, sexual orientation, and generations in our workplace – and this list is not exhaustive. Inclusion is the glue required to bind together the different types of diversities in our workplace so we can best work together to achieve our business goals and objectives. We can only do that if every person is authentically themselves, feels they belong, and is fully engaged in contributing towards our common goal.

Diversity makes us stronger and more agile. Having different perspectives to solve a challenge lets us develop out-of-the-box solutions. It also means the business encourages new ideas, new perspectives, and new outlooks to spread through the organisation at all levels. In any situation, employees need to be conscious of how their own perspective influences how they show up and behave – just as another individual’s perspective may affect their behaviour.

Transformation is a highly charged topic in South Africa, and we want to normalise talking about it freely and constructively in our workplace. We’ve segmented engagements to ensure we have the right conversations with the right audience/participants.

Leadership engagements – we hold conversations with our leaders on the importance of inclusive leadership so they’re empowered to lead diverse teams effectively.

Focus group engagement – we get together in small discussion groups to reflect deeply and learn about transformation as an experience rather than as a concept.

Engagement with all employees – Mediclinic’s online Diversity and Inclusion Learning Module drives greater understanding across the business; it’s an opportunity for all employees to learn about the concepts of diversity and inclusion. The module facilitates individual reflection on how we each contribute to diversity and inclusion in our workplace.

Through these engagements, we’re creating open and transparent platforms for important conversations. 

Mediclinic has started celebrating Youth Day, Heritage Day, Pride Month, and International Men’s Day, which all highlight how our business already includes people of different backgrounds. The company already offers employees online training, but we’re looking at all areas of the business – from suppliers to specialist practices to training to further understand how best to support diversity and inclusion and enhance growth from a transformation perspective. We have several success stories but there’s always room for more. Mediclinic will continue our efforts to create an inclusive culture in our business. We strive to be an inclusive healthcare provider of choice, an inclusive employer and partner of choice, and a relevant corporate citizen of Southern Africa.